Clinic FAQs

  • Harley Street Injectables accepts the following methods of payment:

    *All Major Credit & Debit Cards

    *American Express

    *PayPal

    *AliPay

    *WeChat Pay

    *BACS Transfer

    *Cash

    Please note we do not accept cheques.

  • We charge consultation fee because we personally feel it is in the patient’s best interest, as well as ours. The consultation fee removes the potential for a patient to anticipate “sales” pressure, since they have paid for the medical practitioner’s time already. You are paying for their time and expertise, just as a lawyer, accountant or other highly-trained professional would be. Charging a fee is a good way to ensure a prospective patient is serious about pursuing a procedure, which can make for a more productive consultation experience.

  • Harley Street Injectables is regulated by the Care Quality Commission this is the same body that regulates the NHS in the UK.

    Our staff at Harley Street Injectables are members of the following associations:

    BACN (British Association of Cosmetic Nurses)

    NMC (The Nursing and Midwifery Council)

    GMC (The General Medical Council)

    CRS (Cosmetic Redress Scheme)

  • Currently our delivery charges are as follows:

    UK: £5 delivery charge for orders under £250 (free of charge if over)

    International: £25 delivery charge for orders under £750 (free of charge if over)

  • Pregnant women deal with many changes in their hormones, their bodies and therefore their mental health. Although procedures may seemingly have no effect on a foetus and a laser treatment may be nowhere near the uterus, we always recommend that pregnant women put off any cosmetic procedures until after pregnancy, and after breastfeeding in some cases.

  • Unfortunately, due to care quality commission and insurance coverage we are unable to treat patients under the age of 18. Please note even with parental / guardian written consent we are still unable to perform treatment.

Refunds

  • Products purchased in clinic are not refundable.

  • Deposits are not refundable but are kept indefinitely on your client account for use against a treatment or purchasing products.

  • Refunds are not provided against treatments received which do not meet the client's subjective expectation but which have been performed in accordance with best practice and guidelines for the industry.

  • Products purchased online can be refunded if returned in an undamaged and unopened condition which can be resold. As per the Skincycles’ website refund policy.